Privacy Notice

Draft template — not legal advice. This page must be reviewed and completed for the actual Portuguese business before public launch. Replace every placeholder and confirm your legal obligations with a qualified adviser.

Controller: [Legal business name], [registered address], [NIF/NIPC], [privacy contact email].

What information may be collected

Repair requests may include name, phone, email, device brand/model, fault description, preferred service, address, appointment preferences, messages and job status. Do not submit passwords, unlock codes or unrelated sensitive data through the website.

Why it is used

• To respond to repair enquiries and prepare quotes.
• To arrange approved pickups, repairs, delivery and customer support.
• To maintain service records and meet legal/accounting obligations where applicable.
• To protect the service, investigate abuse and resolve disputes.

Legal basis and retention

Identify and document the applicable GDPR legal basis for each purpose, set retention periods, and explain when records are deleted or retained by law. Do not publish this draft until those details are confirmed.

Service providers and transfers

List actual hosting, database, email, payment, map and analytics providers; explain any international transfers and safeguards. The demo currently stores test information in browser local storage.

Your rights

Explain how people can request access, correction, deletion, restriction, portability or object where applicable, and how to contact the Portuguese data protection authority (CNPD). Add the actual privacy contact.

Security

Describe actual safeguards only after implemented. Never claim production security while the website is still a local demo.